About Backs & Bones always views cleanliness as an essential aspect of our work but in addition we have introduced the following COVID-19 measures:

First telephone call we have discussed:

• A COVID-19 screening questionnaire to minimise infected people entering the clinic
• A request that patients attending the clinic wear a facemask
• An explanation of the PPE we will be wearing ie: Approved facemask, apron and gloves as a minimum (which will be reviewed in line with Public Heath England advice)

In addition, we are up-scaling our cleaning regime by:

• Cleaning/aerating the room inbetween each patient including couch (top and underside), all hard surfaces and mopping of the floor and wiping door handles and any other surface the patient has been in contact with.
• At the end of each day, cleaning the reception areas as well as the clinic treatment room

We have also removed linen, books, models and generally de-cluttered the clinic for ease of cleaning and to minimalise the spread of infection.

Other measures include:

• Spacing and staggering clinic appointments to avoid cross-over of patients and practitioners in a small space
• Introduction of floor stickers as a reminder to socially distance
• Use of contactless payments
• Handsan for use on entry to clinic

Staff are also taking extra precautions by:

• Staying at home if they or household members feel unwell
• Minimising infection risks on their commute to work
• Minimising contact with other practitioners
• Donning/doffing PPE as per protocol
• Reception duties will be conducted from Rm 2